Testimonials from our customers

Don't just take our word for it......... have a look at what our customers have said !


Cranfield University

Shop Manager

Glenda Metcalf

“I have been using the services of Sovereign Insignia Ltd (trading as Impamark) for a number of years now but I have increased my purchases considerably over the last year. This has been mainly due to the excellent customer service and quality of goods provided by the very friendly and helpful staff. If at first they cannot provide exactly what I am looking for, they always do their utmost to source a satisfactory alternative”.



Malcolm Bartlett

Executive Member, National Association of Civic Officers
and former Civic Services Manager

" A friendly family run company providing an extensive range of civic and corporate gifts. The staff willingly go the extra mile to meet customers requirements".



Karen Weir

Mayor’s PA

North East Lincolnshire Council

“On behalf of the Mayoral Office here at North East Lincolnshire Council I would like to congratulate Nicky and all the staff at Impamark on their excellent Customer Service and convey what a high quality Company they are.

I have always had a very good relationship with everyone at Impamark and I have always found them to be obliging, offering advice and help. Nothing is too much trouble, always offering suggestions and very forthcoming with ideas, always with a quick and speedy response.

Their products are first class quality goods; we have used Impamark for many many years and will continue to do so.

We are more than happy with Impamark and would highly recommend them.

Thank you Nicky to you and all the team, and may I take this opportunity to wish you all the very best for the future”.



Kellys Turkeys

Sales & Marketing Manager

Philip Reagan

"Not only do Impamark offer a wide range of appealing products, but

their service and attention to their customers needs are also superb.

They work with, as well as for you".



Edinburgh University

Shop Manager

Loraine Hogg

“We've dealt with Impamark for a number of years and have always been impressed with the service and range of products they supply to us. They are also helpful when we are looking for new products and ideas for our gifts”



University of Aberystwyth

Shop Manager

Christopher John Hearn

“Can I just say how brilliant the crested items we've had through look. The gold blocking on the bookmarks especially looks amazing. Thank you! “



Tube Tech

Simone Robinson

Our Banner has just arrived (so early) and it’s perfect

Thank you SO much for your brilliant customer service”



Essex County Council

HR Corporate Services

Belinda Gray

“I wanted to say a huge thank you to you both for accommodating our request at such short notice

I received everything on Wednesday and Thursday last week in readiness for our launch on Friday which went down really well. Everyone was pleased with their bag of goodies”



Essex County Cricket Club

Shop Manager

Kelly Dewes

“Nicky and her team have worked with me to develop our range of high quality gifts and merchandise. We have lines that we now stock regularly and also have some great new lines coming for next season.

Nicky has worked to the brief given and come up with the right products for us when asked to source a certain item. She has also been able to point out products that she thinks may be right for our range.

The service has always been quick and efficient and I look forward to doing business with Impamark again in the future”



The London Borough of Redbridge

Mayor’s Secretary

John Evans

“On behalf of both my office (The Mayor’s) and myself, I would like to say a very big thank you for all the help and assistance given over many years. I shall unfortunately be retiring in the very near future and would personally recommend your company to anyone, especially my successor.

I have had nothing but the best service, a speedy deliveries, kind and helpful telephone and query/information, problems solved quietly and competently with the minimum of fuss, by the very helpful and friendly staff in all departments.

The merchandise as shown in the ever updating catalogue has always been of the highest quality. Packaging and parcels have had the greatest care taken over them, to ensure that breakages do not occur and that what you have ordered arrives safely and intact.

A great little family business, which will take some beating even by the so-called “big boys” Keep up the good work. I for one will never hesitate to pass on the secret of impressing people with high quality, well presented corporate gifts – from YOU at Impamark”.



Trinity School

Heather Trundle

“Thank you again for your prompt service in organising and delivering the goods ordered. The products purchased were of a high standard and the logos were of excellent quality.

At all times Nicky and Carol were excellent in keeping in touch as to the progress of the order. I am sure the students will be very proud of their prizes.

Again many thanks. I would have no hesitation in recommending Impamark to anyone”



Dover District Council

Pauline Hodding

“Have just received the diaries for this year and next together with the covers, and am delighted with your speed and the professional look to the covers.

Members will be amazed to receive a diary at the very start of the Council year. Many thanks to you and your team”.



Essex Chambers of Commerce

Event & PR Manager

Donata Rio

“We have worked with Nicky and her company for the past couple of years and are more than happy with the service we receive from her and her colleagues. Nicky is a dynamic, friendly and hardworking business woman and never fails to complete a brief given to her often delivering more than agreed and quicker than expected.

In business it’s important to grow close relationships with clients and this is easy with someone like Nicky. We will continue to support Nicky Crisp as an Essex Chamber of commerce client but also as a supplier”.



The Boys Brigade

IT/Communications Manager

Chris Norman

“Impamark were able to help the Boys Brigade update its range of gift products, providing exciting new products from their range appropriate to the needs of our membership. The friendly and efficient service we received was excellent”.



The Scout Association

The Chief Executive

We have used Impamark for several special items recently and every time they have been able to turn around the design and the product in a very short space of time, always at a very high quality. The last item was also to be presented to HRH Prince William and HRH The Duke of Kent, and Nicky and her team certainly went ‘above and beyond’ to make sure we had the items in time, even delivering them to us in the middle of a field in Essex”.